Terms & Conditions

Booking Fee / Deposit & Payments

A non‑refundable and non‑transferable booking fee/deposit is required to secure your appointment or wedding date.
Your date is not confirmed until the booking fee has been received within 7 days of receiving payment details.
The booking fee is deducted from your final invoice.
Wedding invoices must be paid 14 days prior to the wedding date via bank transfer, or by cash payment on the day before services commence.
For weddings, a minimum of four makeup services is required for travel bookings.
Any reduction in final numbers within one month of the wedding date will still be charged in full.

Refund your booking fee or
Arrange for a trusted replacement artist (with your approval).
All booking fees/deposits are strictly non‑refundable and non‑transferable.
Rescheduling 6–12 months prior to your wedding or 1-2 weeks for events may be transferable at my discretion.
Any changes to location, timing, or service numbers must be communicated as soon as possible.
These changes may affect your quote due to travel fees, early call‑outs, or scheduling adjustments.
In the unlikely event that I become extremely unwell or unable to perform services, I will contact you immediately and:

Travel fees may apply depending on the distance required.
Any hotel, parking, toll, or valet fees incurred due to your location will be added to your invoice.
If onsite parking is unavailable, you must notify me so alternative arrangements can be made.
For early‑morning bookings, additional fees may apply.

I may use photos or videos taken during or after your appointment for my website, portfolio, and social media.
If you prefer not to have your images used, please notify me prior to your appointment.

It is your responsibility to disclose any allergies, sensitivities, or medical skin conditions before your appointment.
Without a provided ingredient list or prior notice, I cannot be held responsible for any reactions.
If you or anyone in your group has a contagious illness (including conjunctivitis, cold sores, open wounds, staph infection, flu, head lice, etc.), you must inform me immediately.
I reserve the right to refuse service to anyone who is infectious to protect my kit, brushes, and other clients.

Bridal trials are highly recommended and take place at my home studio in Yarrabilba, Logan.
Please prepare for your trial as you would for your wedding day (brows, lashes, tan, skincare, etc.).
Trials are 1.5 hours and allow us to explore colours, styles, and techniques to perfect your bridal look.
Please bring inspiration photos and wear neutral or white clothing for best visual accuracy.

Please arrive with a clean, moisturised face on the day of your appointment.
It is your responsibility to test any new skincare or treatments prior to your event.
If you have concerns about products, please notify me before your appointment begins.

All deposits for lessons and masterclasses are non‑refundable.
Online and in‑person classes must be paid in full prior to the session.
For group classes, final numbers must be confirmed 14 days prior.
Goodie bags (where included) are prepared based on confirmed numbers and cannot be altered last‑minute.

Half‑day and full‑day bookings require a non‑refundable deposit.
On‑set time includes makeup application, touch‑ups, alterations, and look changes as required.
Overtime fees may apply if the shoot exceeds the agreed duration.

Please ensure all participants are ready at the scheduled start time.
Delays caused by the client or bridal party may reduce the quality of service or result in incomplete applications.
If the delay impacts my schedule, a late fee may apply.

A safe, respectful environment is required at all times.
I reserve the right to refuse service if a client is aggressive, intoxicated, or behaving inappropriately.

I am not liable for any allergic reactions, injuries, or issues arising from failure to disclose medical conditions, allergies, or sensitivities.
I am not responsible for any issues caused by weather, tears, excessive sweating, or external factors after the service is completed.

By paying your booking fee/deposit, you acknowledge that you have read, understood, and agree to these Terms & Conditions.